Safe and Informed Betting

ebaji's Responsible Gaming — For Fun, Not Excess

ebaji believes gaming should be for fun — not under pressure. Our responsible gaming tools and policies will keep you protected and ensure gaming always remains an enjoyable experience.

What is responsible gaming and why is it important?

ebaji's commitment to you

Responsible Gaming means enjoying betting or casino games while maintaining control over your budget, time, and mental state. At ebaji, we believe every player's experience should always be positive. Gaming is a form of entertainment — it should never be the sole source of income or a solution to financial problems.

Our responsible gaming policy has been built with Bangladeshi players in mind. The ability to set deposit limits, take a break when needed, or temporarily suspend your account — ebaji puts all of these options directly in your hands. Our 24/7 Bengali support team is always ready to help you.

The foundation of responsible gaming is awareness. Before placing each bet, ask yourself — is this for entertainment, or to escape some other pressure? If gaming starts to affect your personal life, family, or financial situation, it is important to seek help right away. ebaji is committed to staying by your side and ensuring that support is available.

21+

Age Restriction — 21+ Only

ebaji is for people aged 21 and over only. Registration and account use by minors is strictly prohibited. We verify age at account creation, and any account found to have provided false age information will be closed immediately.

Age verification is mandatory at registration
Age confirmation with identity document
Accounts of minors closed immediately
Inform family members — keep children from gaining access

Our Protection Tools

What ebaji provides to keep you in control

Set Deposit Limits

You decide how much money you deposit each day, each week, or each month. Once a limit is set, it cannot be exceeded — this keeps your budget protected.

Time-Out Feature

Need a short break? Temporarily deactivate your account for anywhere from 1 day up to 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you need a long-term break, choose self-exclusion. It is possible to keep your account closed for a minimum of 6 months or permanently. This decision takes effect immediately.

Loss Limit

Set a cap on the maximum amount you can lose within a given time period. Once the loss limit is reached, gaming will stop automatically.

Session Time Reminder

Keep the session time reminder on to track how long you have been playing. After the set time, you will receive a notification reminding you to take a break.

Support and Advice

For any questions or help related to responsible gaming, contact our 24/7 Bengali support team via live chat. We are always by your side.

Warning Signs of Problem Gambling

If you notice these signs, seek help right away

Feeling restless or irritable when unable to play

Placing more bets to try to recover lost money

Hiding your gaming from family or friends

Wanting to stop playing but repeatedly coming back

Neglecting daily life, work, or studies

Taking loans or spending savings to bet

Unable to stop even after winning, continuing to play

Keep in mind

Even if just one of the above signs applies to you, it is a warning signal. The first step of responsible gaming is knowing yourself. Seeking help is not a weakness — it is a sign of courage.

Get Immediate Help

Chat in Bengali on ebaji live chat — available 24/7

[email protected] — share the details by email

Activate self-exclusion directly in Account Settings

Support service: around the clock (BST, UTC+6)

How to Use the Protection Tools?

Follow a few simple steps

Step 1

Log in to your account

Log in to your ebaji account and go to the "Account Settings" section. You will find all responsible gaming tools together in one place.

Step 2

Set Your Limits

Set a deposit limit or loss limit. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.

Step 3

Take a Time-Out

When you need a break, choose the time-out option. Simply select your preferred duration (1 day to 30 days) and your account will be deactivated.

Step 4

Contact Support

For self-exclusion or special assistance, contact us via live chat or email. Our team will help quickly and with full confidentiality.

Core Principles of Responsible Gaming

Build healthy betting habits

Responsible gaming at ebaji means keeping gaming as part of your entertainment, not the centre of your life. Keeping the following principles in mind will ensure your gaming experience stays positive:

Only bet an amount you can afford to lose without it causing a problem
Set a fixed budget before betting and stick to it
Avoid playing when you are angry, sad, or under mental stress
Do not place more bets in an attempt to recover lost money
Take regular breaks and spend time with family and friends
Do not play while under the influence of alcohol or anything else
Know your limits — winning is not guaranteed, playing is what matters

Deposit and Withdrawal Information

Knowing our transaction limits is important for responsible budget management:

Minimum deposit: ৳200 (all methods)
Minimum withdrawal: ৳800
Withdrawal processing completed in 5-30 minutes
Payment: bKash, Nagad, Rocket, Upay, bank transfer

Welcome bonus: 100% up to ৳15,000 on first deposit — 20x wagering requirement.

Responsible Gaming — Frequently Asked Questions

Answers to the questions on your mind

After logging into your ebaji account, go to the "Account Settings" or "Responsible Gaming" menu. There you will find the option to set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Limits can be decreased right away, but increasing a limit requires a 24-hour cooling-off period — this keeps you from making hasty decisions.

Self-exclusion can be temporary (minimum 6 months) or permanent — you can choose whichever suits you. With temporary self-exclusion, the account does not reactivate automatically once the set period ends — you will need to make a conscious request to reactivate it. Permanent self-exclusion cannot be reversed once activated. In any situation, our support team is ready to help.

A time-out is a short-term break (from 1 day up to 30 days), during which your account is temporarily inactive. Once the period ends, the account can be reactivated. Self-exclusion is for long-term protection — from a minimum of 6 months up to permanently. During self-exclusion, all promotional communications are also stopped.

No. ebaji is for people aged 21 and over only. Age is verified at registration and you may be asked to confirm your age with an identity document at a later stage. Use a password or parental controls on your device to prevent minors from accessing ebaji on your computer or phone.

First of all, thank you for this awareness. Contact us right now via live chat or email us at [email protected]. Our support team will help you with complete confidentiality. If you wish, you can activate a time-out or self-exclusion straight away. Remember, seeking help is a sign of courage.

Before self-exclusion is activated, you will have the opportunity to withdraw any eligible balance in your account. Our support team will provide full assistance throughout this process. For specific situations, contact us directly at [email protected].

Play Safely, Enjoy with Confidence

Enjoy entertainment at ebaji mindfully. Cricket betting, slots, live casino — everything on your own terms. Read our FAQ or go directly to the games section.

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